Appointments

 

For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.

This will help us to be more efficient by making an appointment available to you when you need it the most.

Pharmacy and Self Care

See a Pharmacist

Many conditions can be treated without the need to see your GP.

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Book an Appointment

Book an Appointment

All appointments to see a GP are managed via our online triage system.

Appointments to see a nurse, healthcare assistant or appointments for annual reviews of long-term conditions can be booked with reception either on the phone or in person at Reception.

You are able to book some appointments up to 4 weeks ahead perfect for when you need to book a follow-up appointment for 4 weeks’ time.

Limited advanced bookings with a GP are available up to 1 week ahead.

Ways to book

1. Request an appointment online

2. Download the NHS App

3. Telephone: 01732 870212

4. Visit one of our surgeries

Our experienced Patient Services Team are trained and skilled to triage calls and will ask several questions in order to get you booked with the most suitable clinician:

  • You will need to confirm your name and DOB, and your contact details. It is important that we have check these details for data protection but also to ensure we have the most up to date contact details for you on our system.
  • We will ask you your symptoms and the nature of the health problem

Sickness Certificates (Fit Notes)

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Travel Vaccinations

Information and advice for travelling abroad.

Visit our Travel Information page

Home Visits

Please be aware that our GPs will always call to assess the home visit request first.

If you need a home visit, you can help us by calling reception before Xam.

Telephone: 01732 870212

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby.

Change or Cancel an Appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

Ways to cancel

1. Telephone us on 01732 870212.

2. Cancel using our online services

3. Cancel through the NHS App

Out of Hours

Enhanced Access

Extra appointments are now available in your area during the evening and at weekends. 

You can now see a healthcare professional during:

  • Weekday evenings (Monday to Friday) between 6:30pm to 8pm (some practices offer early morning appointments)
  • Saturday mornings between 8am to 12pm at a practice in your local area (times may vary)

These appointments offered could be:

  • At your registered practice
  • At another local GP practices
  • At another local NHS service - such as a General Practice Hub

How to Book

  • Telephone: 01732 870212 between Monday to Friday from 8:15am to 6pm

Sevenoaks Urgent Treatment Centre

Sevenoaks Urgent Treatment Centre (UTC), based at Sevenoaks Hospital is Open 8am to 8pm, 7 days a week, 365 days a year and has one GP stationed providing up to 32 appointment slots per day.

The service is suitable for patients for same day appointments that cannot wait 24 hours to be seen.

You can be seen by a GP in the UTC either by obtaining an appointment through NHS 111, or attend the centre as a walk-in.

Life Threatening

Call 999 or go to A&E now if:

 
  • you or someone you know needs immediate help
  • you have seriously harmed yourself - for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

If you are deaf, call 999 BSL

Urgent But Not Life Threatening

Visit an urgent care centre if:

 
  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

 
  • You need help now, but it's not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online