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Practice Update

Help to Care app launched

Help to Care, a new mobile phone app, has been launched to support people who care for others in Kent and Medway.

It is free to download and simple to use. Designed to help carers spot the signs of a problem and find the right information and advice, there is also an assessment section which helps people decide if the person they care for is developing a health problem that needs medical help.

It has been developed with clinicians who have checked information provided. It has also been tested with the public who have given very positive feedback.

During the response to COVID-19, the app will contain messaging encouraging anyone who has concerns about corona virus symptoms to use NHS 111 online in the first instance. Users will also be encouraged to phone the person’s GP if they are worried about their health condition.

 

You can download the app by searching for Help to Care in the app store on your Apple device, or in Google Play if you have an android device. Find out more here: www.kentandmedwayccg.nhs.uk/news-and-events/news/nhs-and-social-care-launch-app-support-people-who-care-others

 

Cervical screening scam

Surgeries have been informed that some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for screening.  The message asks them to call a mobile number and provide personal details.

These messages are not from the NHS Cervical Screening Programme.

NHS has contacted the  Action Fraud Line..