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IT Issues
We apologise for the inconvenience caused by the current IT issues. This is an issue affecting practices across Kent and Medway and beyond over which we have no control.
We know this may be frustrating for you and thank you for your patience.
Resolving this issue is out of our hands and our staff are working under significant extra pressure, so we would ask patients to continue to treat all of our staff with courtesy, abusive behaviour will not be tolerated.
Anima, our triage system may be switched off during system outages as we are unable to access patient medical records.
If your enquiry is non-urgent, we would appreciate it, if you could wait until later in the week to contact the surgery.
Published: Apr 22, 2026
